Avaya One-X for RIM Blackberry Manuale Utente

This chapter provides the procedures to install the Avaya one-X™ Mobile application on your 
BlackBerry device by either downloading it Over the Air (OTA) or using your PC and the 
BlackBerry Desktop Manager. Also provided is the procedure to set up your account which must 
be performed before you can use the Avaya one-X Mobile application.

Before you begin the installation:

●

You must know your mobile carrier, mobile device manufacturer, model name, and model 
number.

●

You must set up your Avaya one-X Mobile account. See 

on page 8. 

After you set up your account on the Avaya one-X Mobile Web site, an SMS message is 
sent to your mobile device. The message provides instructions that include the URL to the 
page on APP.AVAYA.COM that corresponds to your carrier and device model.

●

You must know the type of internet connection your enterprise uses. See 

on page 9 for more information.

●

Determine the installation method you want to use to install the Avaya one-X Mobile 
application on your BlackBerry device. You can download the application Over the Air 
(OTA) or install it from your PC. See 

on page 10 and 

page 11 for more information.

●

You should know how to:

- Navigate your device’s menus

- Input upper and lower case text, numbers, symbols, and any special characters 

included in your password

- Find, Launch, and use your device’s internet browser to go to a specific URL

- Install downloaded applications to your device