Manuali utente per Avaya 1408

Sommario

• Contents

  5
• Chapter 1: Introduction

  9
  • Introduction to the 1400 Series Digital Deskphones

    9
  • Overview of phone buttons and features

    9
  • About LEDs

    12
  • About this manual

    13
• Chapter 2: Making calls

  15
  • Introduction to making calls

    15
  • Calling an internal call number

    15
  • Calling an external call number

    15
  • Calling with a destination key

    16
  • Calling a person from the call log

    16
  • Calling a person from the phone book entry

    17
  • Calling partners

    17
  • Calling using the speakerphone

    17
  • Requesting automatic callback

    18
  • Redialing

    18
  • Requesting automatic redialing

    19
  • Joining another call (cut-in)*

    19
  • Presenting yourself with specified call numbers *

    20
  • Making an announcement

    20
  • Making an individual announcement

    21
  • Replying to an announcement

    21
  • Calling anonymous

    21
• Chapter 3: Handling calls

  23
  • Introduction to handling calls

    23
  • Answering a call

    23
  • Answering a call ringing at another phone (pick-up)

    23
  • Answering a call for a partner

    24
  • Forwarding calls to forwarding stations

    24
  • Putting a call on hold

    24
  • Muting a call

    25
  • Referring back during a call (consultation call)

    25
  • Switching between two calls (brokering)

    25
  • Transferring a call

    26
  • Answering an additional call (second call)

    26
• Chapter 4: Call diversion

  27
  • Introduction call diversion

    27
  • Diverting calls for your telephone

    27
  • Diverting calls to your telephone

    28
  • Diverting calls for another telephone*

    29
  • Signaling calls on two telephones (twinning)

    30
  • Diverting bundles*

    31
• Chapter 5: Three-party conference call

  33
  • Introduction to three-party conference calls

    33
  • Making a conference call

    33
  • Expanding conference with another participant

    33
  • Connecting conference participants with each other

    34
  • Ending the conference call

    34
• Chapter 6: Conference bridge

  35
  • Introduction conference bridge

    35
  • Dialing into conference bridge

    35
  • Managing conference bridge calls

    36
  • Reserving conference bridge (one-time appointment)

    37
  • Reserving conference bridge (recurring appointment)

    38
  • Reserving a conference bridge for others

    39
  • Checking and deleting reservations

    39
• Chapter 7: Managing the call log

  41
  • Call log

    41
  • Symbols in the call log

    41
  • Viewing the call log

    42
  • Removing entries from the call log

    42
  • Deleting call log entries automatically

    42
  • Adding an entry from the call log to the phone book

    43
  • Adding additional entries in the call log

    44
• Chapter 8: Managing the phone book

  45
  • Introduction to the phone book

    45
  • Creating a new entry in the phone book

    45
  • Editing an entry in the phone book

    46
  • Deleting an entry

    47
• Chapter 9: Messages

  49
  • Introduction messages

    49
  • Viewing and deleting received text messages

    49
  • Writing and sending own text messages

    49
  • Sending a standard text

    50
  • Sending a text message for an internal caller

    50
• Chapter 10: Mobile System Subscribers (Managed Mobility Access)

  53
  • Introduction MMA

    53
  • Dialing into your system

    53
  • Dialing into your system using callback

    54
  • Calling using your system

    54
    • Placing a call

      54
    • Referring back

      55
    • Starting a conference call

      55
    • Ending a call

      55
    • Modifying the twinning/call diversion number

      56
    • Deactivating call diversion / twinning

      56
  • Calling code dialing destinations

    56
• Chapter 11: Using the Avaya Menu

  59
  • Call charges

    59
    • Introduction to call charges

      59
    • Viewing the charge display

      59
    • Viewing charges for lines / subscribers

      60
    • Deleting call charges

      60
  • Locking the telephone

    61
    • Telephone lock

      61
    • Changing the PIN

      61
    • Locking the telephone

      61
    • Unlocking the telephone

      62
  • Managing appointments

    62
    • Appointments (reminders)

      62
    • Entering an appointment for today

      63
    • Entering a one-time appointment

      63
    • Entering a recurring appointment

      64
    • Acknowledging an appointment

      64
    • Deleting an appointment

      65
    • Setting appointments for others

      65
• Chapter 12: Customizing your telephone

  67
  • Setting parameters for your telephone

    67
    • Changing the acoustic signaling

      67
    • Setting the ringing tone melody

      68
    • Applying ring tone melodies

      68
    • Setting the contrast

      69
    • Setting the language

      70
    • Adjusting the setting for handsfree operation

      70
  • Deactivating ringing tone temporarily (Do not disturb)

    71
  • Activating night service

    71
  • Activating automatic handsfree after dialing

    72
  • Seizing exchange line automatically

    73
  • Seizing external line automatically when going off-hook

    73
  • Setting the number of redials

    74
  • Setting redial interval

    75
  • Setting the number send to external subscribers

    75
  • Accepting calls automatically (Handsfree answer back)

    76
  • Turning direct dialing on or off

    77
  • Deactivating second call

    77
  • Assigning code numbers *

    78
  • Extending call display

    79
  • Deactivating VIP call signaling (pager) *

    79
  • Removing telephone from hunt groups

    80
  • Removing telephone from general call

    80
  • Activating remote headset

    81
  • Function, destination, line and partner keys

    81
    • Introduction function keys

      81
    • Assigning functions to keys

      82
    • Assigning destinations to keys

      82
    • Assigning lines to keys

      83
    • Assigning partners to keys

      84
    • Deleting key assignments

      84
  • Conference bridge settings

    85
    • Set up conference bridge *

      85
    • Setup reservation permissions

      85
    • Changing access PIN

      86
    • Setup standard access *

      86
    • Changing standard PIN *

      87
  • Managed Mobility Access settings

    88
    • Introduction MMA settings

      88
    • Adding dial-in authorized numbers *

      88
    • Changing dial-in authorized numbers *

      89
    • Deleting dial-in authorized numbers *

      90
  • Using call filter

    91
  • Deleting entries from the call filter

    92
• Chapter 13: Settings for your telephone system

  93
  • Introduction

    93
  • Assigning operators for day service *

    93
  • Assigning operators for night service *

    94
  • Assigning call forwarding destinations *

    95
  • Setting second call barring *

    96
  • Setting date and time

    97
  • Setting customer password *

    97
  • Showing traffic statistics *

    98
• Chapter 14: Auxiliary devices

  99
  • Button module DBM32

    99
  • Using a headset

    100
• Chapter 15: Hotel functions

  103
  • Introduction

    103
  • Layout of the hotel functions on the DBM32 button module *

    104
  • Checking in *

    105
  • Checking out *

    105
  • Querying call charges *

    106
  • Listening to messages *

    106
  • Messaging to guest: message at reception *

    107
  • Setting direct dial to rooms *

    107
  • Setting guest-to-guest connection *

    108
  • Determining the charge limit *

    108
  • Waking guests *

    109
• Chapter 16: Menus

  111
  • Menu overview

    111
• Appendix A: Remote features

  115
  • Changing call diversion remotely *

    115
• Index

  117