Manuale UtenteSommarioTable of Contents2About Cisco Support Tools Documentation6Support Tools Overview9About Cisco Support Tools 1.0(1)10About Support Tools Components12About Support Tools Network Topology14About Support Tools Utilities16About the Support Tools Dashboard24About Support Tools Security26About Support Tools Platforms27Frequently Asked Questions About Support Tools29Installing and Configuring Support Tools31Installing Support Tools32About Installing Support Tools33How to Collect Information for a Support Tools Installation37How to Create Support Tools User Groups39How to Create the Distinguished User Account41About Support Tools Server Hardware and Software Prerequisit43How to Install the Support Tools Server45About Support Tools Node Hardware and Software Prerequisites48How to Install the Support Tools Node49How to Enable Ports for Support Tools51How to Test the Support Tools Installation53Configuring Support Tools55About Configuring Support Tools56How to Modify Support Tools Basic Configuration57How to Disable Continuous Virus Scan for the Repository60How to Configure the Dashboard Login for SSL61How to Modify the Process Information List63How to Configure SQL for Use with the System Interrogate Too66Uninstalling/Reinstalling Support Tools67How to Uninstall Support Tools68How to Re-Install Support Tools70Using the Support Tools Dashboard72About Using the Dashboard for the First Time73How to Access the Support Tools Dashboard75How to Use the Select System Screen76How to Use the System Management Screen78How to End a Dashboard Session80About Dashboard Troubleshooting81Using Support Tools Utilities84Using Cisco Web Utilities85About Cisco Web Utilities86Using Cisco Web Utilities from the Dashboard87How to Use the System Interrogate Screen88How to Use the Registry Screen92How to Use the Files Screen94How to Use the Compare Registries Screen96How to Use the Processes Screen101How to Use the Services Screen103How to Use the Log Collector106How to Use the Create Log Group Screen109How to Use the Log Groups Screen111How to Use the Create Log Collection Screen114How to Use the Log Collections Screen116Using Cisco Web Utilities from a Command Line118About Using Cisco Web Utilities from a Command Line119How to Use the Services Utility from a Command Line123How to Use the Processes Utility from a Command Line127How to Use the System Interrogate Utility from a Command Lin131How to Use the Registry Utility from a Command Line134How to Use the Compare Registries Utility from a Command Lin138How to Use the Log Groups Utility from a Command Line143How to Use the Log Collection Utility from a Command Line147Using Cisco Common Utilities152About Cisco Common Utilities153How to Use the BulkLoadConfig Utility156How to Use the CICMan Utility158How to Use the CTITest Utility160How to Use the DBDiff Utility165How to Use the DumpCfg Utility167How to Use the ICMDBA Utility169How to Use the MPTrace Utility170How to Use the NICROI Utility172How to Use the NMStart Utility177How to Use the NMStop Utility179How to Use the OPCTest Utility181How to Use the Procmon Utility186How to Use the RTRTrace Utility191How to Use the RTTest Utility192How to Use the SS7NICTrace Utility201How to Use the VRUTrace Utility202Using Common Utilities204About Common Utilities205How to Use the Arp -a Utility209How to Use the CAT Utility210How to Use the CHMOD Utility212How to Use the CP Utility214How to Use the DF Utility216How to Use the Diff Utility218How to Use the DU Utility221How to Use the FGrep Utility223How to Use the Findstr Utility225How to Use the Grep Utility228How to Use the Head Utility231How to Use the IPConfig -all Utility233How to Use the ISQL/W Utility235How to Use the LS Utility236How to Use the MV Utility239How to Use the NBTStat Utility241How to Use the Net Session Utility243How to Use the Net Statistics Server Utility244How to Use the Net Statistics Workstation Utility246How to Use the NetStat Utility248How to Use the NSLookup Utility250How to Use the PathPing Utility251How to Use the Ping Utility253How to Use the PStat Utility255How to Use the RM Utility257How to Use the Route -print Utility259How to Use the Shutdown Tool Utility261How to Use the SQLEW Utility262How to Use the Stopshut Utility263How to Use the Strings Utility264How to Use the Tail Utility266How to Use the Touch Utility268How to Use the Tracert Utility270How to Use the WC Utility271How to Use the Which Utility273How to Use the WinMSD Utility275Reference276How to Stop and Start the Support Tools Dashboard/Tomcat277How to Stop and Start the Support Tools Server278How Stop and Start the Node Agent Service279How to Confirm the Support Tools Build Number280Cisco Support for Support Tools281Copyright283Index285Dimensioni: 1010 KBPagine: 291Language: EnglishApri il manuale
