Manuale UtenteSommarioHow to get help9Getting Help from the Nortel Web site9Getting Help over the phone from a Nortel Solutions Center9Getting Help from a specialist by using an Express Routing Code10Getting Help through a Nortel distributor or reseller10Overview11General11Reference documents12Hardware troubleshooting13201i server13703t server171002rp server281005r server41600r server50Network troubleshooting59Check cabling59Check end-to-end connectivity59Check network adapters and driver installation59Check TCP/IP configuration60Test the TCP/IP82Check event logs83Checking the SCSI speed for RAID controllers86Routing and remote access troubleshooting89General89Modem90Routing and Remote Access99Symantec pcAnywhere109Microsoft Remote Desktop Connection (RDC)112Enable remote desktop feature and set policy on host113Establish a RAS connection115Starting the Remote Desktop Client117CallPilot support tools123RAS dial-up required to establish RDC124Double-Hop remote control124Transferring files in Remote Desktop Connection sessions126Terminal Server Maximum Connections Exceeded error126Disconnecting the Remote Desktop Connection session127View or disconnect concurrent or previous stale sessions127Troubleshooting tips128Application troubleshooting131Meridian Mail to CallPilot migration troubleshooting143General143Symptom 1: Error reading tape during data transfer or message migration144Symptom 2: All users cannot be migrated due to an invalid user-preferred language ID145Symptom 3: The system failed to create a map directory145Symptom 4: The automatic log file backup failed146Symptom 5: On a recently migrated system, a user cannot log in to the mailbox or CallPilot does not recognize a user receiving an incoming call147Dimensioni: 2,83 MBPagine: 150Language: EnglishApri il manuale
