Microsoft MP C3500 ユーザーズマニュアル

Troubleshooting When Using the Scanner Function

When a Message is Displayed

This section explains likely causes of and possible solutions for error messages
that may appear on the machine's control panel.

When a Message is Displayed on the Control Panel

This section explains causes and remedies if an error message appears on the
display of the control panel.

Important

❒ If a message not described here appears, act according to the message. For

information about how to turn off the main power switch, see About This
Machine.

Message

Cause

Solution

Connection with

LDAP server has

failed. Check the

server status.

A network error has oc-
curred and connection
has failed. Try the opera-
tion once more.

Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Check the information of Sys-
tem Settings. See “System Settings”,
General Settings Guide.

LDAP server au-

thentication has

failed. Check the

settings.

The user name and pass-
word differ from those
set for LDAP Authentica-
tion.

Make settings correctly for the user name
and the password for LDAP server au-
thentication.

The destination

list has been up-

dated. Specified

destination(s) or

sender's name has

been cleared.

A specified destination or
sender's name was
cleared when the destina-
tion list in the delivery
server was updated.

Specify the destination or sender's
name again.

Updating the des-

tination list has

failed. Try again?

A network error has oc-
curred.

Check whether the server is connected.