Sonic Blue P/NTS512MMP520 ユーザーズマニュアル

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Troubleshooting 
If an error occurs, with your T.sonic™ 520, please first check the information listed below before 
taking your T.sonic™ 520 for repair. If you are unable to remedy a problem from the following hints, 
please consult your dealer, service center, or local Transcend branch office. We also have a FAQ 
and Support on our websites. 
Driver CD cannot auto-run in Windows 
Enter Device Manager in the Control Panel and enable the Auto-Insert function of the CD-ROM 
drive. Alternatively, you can manually execute the T.sonic.EXE from the driver CD. 
Operating system cannot detect the T.sonic™ 520 
Check the following: 
1. Is your T.sonic™ 520 properly connected to the USB port? If not, unplug it and plug it in again. 
2. Is your T.sonic™ 520 connected to the Mac keyboard? If yes, unplug it and plug it into an 
available USB port on your Mac Desktop instead. 
3.  Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to 
enable it. 
4.  Is the necessary driver installed? If your computer is using Windows
 98SE, you must insert the 
Driver CD into the CD-ROM and refer to the “Driver Installation for Windows
 98SE” section 
to complete the driver installation before using your T.sonic™ 520. A driver is not required for 
Win
 ME/2000/XP, Mac
 OS 9.0 or later, or Linux Kernel 2.4 or later 
Cannot power on 
Check the following: 
1. Is the T.sonic™ 520 connected to your computer? If yes, unplug it. 
2. Is the LOCK switch set to “LOCK”? If yes, set it to the “OFF” position. 
3.  Is the battery inserted correctly?    If not, reverse the battery. 
4.  Is the battery out of power? If yes, please replace it with a new battery. 
Cannot download MP3 or WMA files to the T.sonic™ 520 
As required, uninstall the driver and re-install it. If this doesn’t work, see the Recover Your T.sonic
™
 520 Chapter to recover your T.sonic™ 520. 
Buttons don’t work 
 
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