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Tips and Troubleshooting

If You Connect iPod to Your Computer and Nothing Happens

• Make sure you have installed the software from the iPod CD.

• Make sure you have the required computer and software. See “What You Need to Get

• Your iPod may need to be reset (see page 49).

• Check the cable connections. Unplug the cable at both ends and make sure no

foreign objects are in the FireWire or USB ports. Then plug the cable back in securely.

Use only Apple iPod cables. Be sure the connectors on the cables are oriented

correctly. They can only be inserted one way.

• If you’re connecting iPod to a portable or laptop computer using the iPod Dock

Connector to USB 2.0 Cable, connect the computer to a power outlet before

connecting iPod.

• If that doesn’t work, restart your computer.

• If that doesn’t work, you may need to restore iPod software. See “iPod Software

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