M&S Systems MC2000 ユーザーズマニュアル

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2861 Congressman Lane | Dallas, Texas 75220 | 800.877.6631 | www.mssystems.com
 
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Troubleshooting 
If you need assistance with your MC2000 System please contact our technical 
support team at 1-800-366-9422. You can also obtain system information, software 
upgrades and technical support on our web site: 
www.mssystems.com
Prior to contacting your dealer or M&S Systems refer to the table below for systems 
assistance. If the actions described in the table below do not correct your problem 
please contact the M&S Systems technical support team or your dealer for 
assistance. 
MC2000 Problem 
Corrective Action 
The room station indicates on the menu 
that it is music but no music can be 
heard over the speakers 
1.  Verify that the volume is set 
properly. 
2.  If using a remote or local device, 
make sure music is playing on those 
devices. 
3.  Cycle power at the MC2000 hub by 
turning the power switch off and 
then back on. 
You experience a power failure or 
brown-out and the system does not 
operate properly after power is 
restored. 
1.  Cycle power at the MC2000 hub by 
turning the power switch off and 
then back on. 
A page or intercom connection cannot 
be heard over the speakers in a 
particular room 
1.  Make sure the room station is 
configured to receive page or 
intercom calls 
The doorbell cannot be heard in a 
particular room 
1.  Make sure the room station is 
configured to receive the door bell