Philips 227E3Q ユーザーズマニュアル

9. Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on

On-Screen Display.

An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.

Uninterrupted display of still or static

images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.

Always activate a moving screen saver

program when you leave your monitor
unattended.

Always activate a periodic screen refresh

application if your LCD monitor will display
unchanging static content.

Severe” burn-in” or “after-image” or “ghost

image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.

Image appears distorted. Text is fuzzy or
blurred.

Set the PC’s display resolution to the same

mode as monitor’s recommended screen
native resolution.

Green, red, blue, dark, and white dots appears
on the screen

The remaining dots are normal

characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.

The "power on" light is too strong and is
disturbing

You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.

9.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a

different one and the SmartControl Lite
becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl

Lite can work. Otherwise, you will need
to remove and re-install SmartControl
Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked

well before, but it does not work
anymore, what can I do?

Ans.: If the following actions were executed,

the monitor driver may need to be re-
installed.

Changed video graphic adapter to another

one

Updated video driver

Activities on OS, such as service pack or

patch

Run Windows Update and updated

monitor and/or video driver

Windows was booted with the monitor

power off or disconnected.

To find out, please right click My Computer

and click on Properties->Hardware->
Device Manager.

If you see "Plug and Play Monitor" shows

under Monitor, then you need to re-install.
Simply remove SmartControl Lite and
re-install it.

Q3. After installing SmartControl Lite,

when clicking on SmartControl Lite
tab, nothing shows up after a while or a
failure message shows, what happened?

Ans.: It might be your graphic adaptor is not

compatible with the SmartControl Lite. If
your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver from
corresponding companies’ web site.
Install the driver. Remove SmartControl
Lite, and re-install it once more.
If it is still not working, we are sorry that