HP (Hewlett-Packard) 2425 TURBO ユーザーズマニュアル
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Before calling, be sure you have the answers to these questions
handy to help our technicians serve you more quickly:
handy to help our technicians serve you more quickly:
1
What is your printer model and serial number?
2
What kind of host computer do you have?
3
What operating system do you have and what version?
4
What interface are you using and what protocol?
5
What application are you using?
6
What is the emulation of the file you're trying to print? In
what emulation mode is the port?
what emulation mode is the port?
7
What is the firmware revision number for your printer? (It is
listed on both the status and start-up pages.)
listed on both the status and start-up pages.)
8
If you can print, have a status page available.
Your service representative needs to know these things prior to help-
ing you.
ing you.