Samsung NX1000 ユーザーズマニュアル

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Appendix > 
Before contacting a service center
Situation
Suggested remedies
The display or buttons 
do not work
Remove the battery and insert it again.
The memory card has 
an error
• 
Turn off your camera, and then turn it on 
again.
• 
Remove your memory card, and then insert it 
again.
• 
Format your memory card.
See "Cautions when using memory cards" for 
more details. (p. 156)
Your TV or computer 
cannot display photos 
and videos that are 
stored on an SDXC 
memory card.
SDXC memory cards use the exFAT file system.  
Ensure that the external device is compatible 
with the exFAT file system before connecting the 
camera to the device.
Your computer does 
not recognize an 
SDXC memory card.
SDXC memory cards use the exFAT file system.  
To use SDXC memory cards on a Windows XP 
computer, download and update the exFAT file 
system driver from the Microsoft website.
Cannot display files
If you change the name of a file, your camera 
may not play the file (the name of the file should 
meet the DCF standard). If you encounter this 
situation, display files on your computer.
Situation
Suggested remedies
The photo is blurry
• 
Ensure that the focus option you set is 
suitable for the kind of shot you are capturing.
• 
Use a tripod to prevent your camera from 
shaking.
• 
Ensure that the lens is clean. If not, clean the 
lens. (p. 151)
The colors in the 
photo do not match 
the actual scene
An incorrect White Balance can create 
unrealistic color. Select the proper White 
Balance option to suit the light source. (p. 61)
The photo is too bright
Your photo is overexposed.
• 
Adjust the aperture value or the shutter 
speed.
• 
Adjust the ISO sensitivity. (p. 60)
• 
Turn off the flash. (p. 76)
• 
Adjust the exposure value. (p. 85)
The photo is too dark
Your photo is underexposed.
• 
Adjust the aperture value or the shutter 
speed.
• 
Adjust the ISO sensitivity. (p. 60)
• 
Turn on the flash. (p. 76)
• 
Adjust the exposure value. (p. 85)