Samsung ECSH100ZBPRUS ユーザーズマニュアル

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Appendixes
  145
Before contacting a service center
Situation
Suggested remedies
The TV does not 
display your photos
• 
Make sure that the camera is correctly 
connected to the TV with the A/V cable.
• 
Make sure that your memory card 
contains photos.
Your computer does 
not recognize your 
camera
• 
Make sure that the USB cable is 
connected correctly.
• 
Make sure that your camera is switched 
on.
• 
Make sure that you are using a supported 
operating system.
Your computer 
disconnects the 
camera while 
transferring files
The file transmission may be interrupted by 
static electricity. Disconnect the USB cable 
and connect it again.
Your computer cannot 
play videos
Videos may not play on some video player 
programs. To play video files captured with 
your camera, install and use the Intelli-studio 
program on your computer. (p. 100)
Situation
Suggested remedies
Intelli-studio is not 
functioning properly
• 
End Intelli-studio and restart the program.
• 
You cannot use Intelli-studio on 
Macintosh computers.
• 
Make sure that PC Software is turned 
on in the settings menu. (p. 130)
• 
Depending on your computer's 
specifications and environment, the 
program may not launch automatically. In 
this case, click Start 
“ My Computer 
“ Intelli-studio “ iStudio.exe on your 
computer.