JVC VN-C20 ユーザーズマニュアル

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Symptom
Causes and Countermeasures
Reference 
Page
Multicast images cannot be 
played back
● Start multicast transmission manually from the 
● In the case of multicast reception at the built-in 
viewer, check that the multicast address and port 
number of the built-in viewer settings coincide 
with those on the [Streaming] page of VN-C20.
Make use of a network that supports IGMP for 
multicast transmission.
● Multicast may be blocked by the WindowsXP 
firewall.When this occurs, perform the following 
to allow it to pass through.
● Double-click on [Windows Firewall] in [Start]-
[Control Panel], click the [Add Port...] button 
under the Exception tab, followed by 
registering the port number in the port 
number field for which you want it to pass 
through.  Enter an arbitrary character string in 
the name field.
The frame rate of the 
displayed image is low
● Check the settings on the [Encoding] page of the 
● Check the built-in viewer settings as well when a 
built-in viewer is in use.
● Frame rate will be constrained when the network 
bandwidth is narrow.
A white zone appears in the 
built-in viewer.
● For some computers, a part of the Internet 
Explorer graphics may not appear and is left 
white when the following setting is performed on 
the Internet Explorer.
● Right-click on the Desktop screen. If −
resume normal drawing.
Unable to receive alarm 
notification at the computer 
via TCP/UDP
● Data may be blocked by WindowsXP 
firewall.When this occurs, perform the following 
to allow it to pass through.
● Double-click on [Windows Firewall] in [Start]-
[Control Panel], click the [Add Port...] button 
under the Exception tab, followed by 
registering the port number in the port 
number field for which you want it to pass 
through.Enter an arbitrary character string in 
the name field.
VN-C20_EN.book  Page 72  Tuesday, February 14, 2006  10:51 AM