Concord Camera 2040 ユーザーズマニュアル
En
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GETTING HELP
GETTING HELP
GETTING HELP
You can get help from our troubleshooting section, FAQ on our website or by contacting a
customer support representative.
customer support representative.
Troubleshooting Section
If you need help with your camera, refer to the Troubleshooting section of this manual.
If you need help with your camera, refer to the Troubleshooting section of this manual.
Website Customer Support/FAQ
Please visit our customer support website at: www.support.concord-camera.com to view
the FAQ section. Most support issues are answered in the Frequently Asked Questions (FAQ)
section.
Please visit our customer support website at: www.support.concord-camera.com to view
the FAQ section. Most support issues are answered in the Frequently Asked Questions (FAQ)
section.
Customer Support
Before You E-mail or Call us
If you have questions concerning the operation of the camera or software installation, you can
speak to or e-mail a customer service representative. Please have the following information
available:
Before You E-mail or Call us
If you have questions concerning the operation of the camera or software installation, you can
speak to or e-mail a customer service representative. Please have the following information
available:
Computer Information:
Operating System
Processor Speed (MHz)
Computer Make and Model
Amount of memory
Exact Error message received
CD-ROM Part Number
Operating System
Processor Speed (MHz)
Computer Make and Model
Amount of memory
Exact Error message received
CD-ROM Part Number
For Camera Support please contact:
Toll Free in the US and Canada:
• (866) 522-6372
Monday – Friday 8:00am – 8:00pm
Saturday: 9am – 5pm
Sunday: 12pm – 4pm
Web: www.concord-camera.com
Email: support@concord-camera.com
• (866) 522-6372
Monday – Friday 8:00am – 8:00pm
Saturday: 9am – 5pm
Sunday: 12pm – 4pm
Web: www.concord-camera.com
Email: support@concord-camera.com
Toll Free in Europe:
• UK:
• UK:
0800-1696482
• Spain:
900-973195
• Germany:
0800-1800563
• Italy:
800-781883
• France:
0800-917599
Toll:
• +31-53-4829779
• +31-53-4829779
Monday – Friday 09:00 – 18:00
Saturday & Sunday: closed
(Central European Time)
Email: support@concord-camera.com
Saturday & Sunday: closed
(Central European Time)
Email: support@concord-camera.com
For ArcSoft Technical Support, please contact:
In the USA and Canada:
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538
Monday – Friday
8:30AM - 5:30PM (PST)
Tel: (510) 440-9901
Fax: (510) 440-1270
Web: www.arcsoft.com
E-mail: support@arcsoft.com
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538
Monday – Friday
8:30AM - 5:30PM (PST)
Tel: (510) 440-9901
Fax: (510) 440-1270
Web: www.arcsoft.com
E-mail: support@arcsoft.com
In Europe:
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087
Fax: +353 (0) 61 702001
E-mail: europe@arcsoft.com
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087
Fax: +353 (0) 61 702001
E-mail: europe@arcsoft.com
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