Zebra Technologies radio frequency identification (rfid) ユーザーズマニュアル

Troubleshooting
RFID Problems

58978L-008 Rev. A

RFID Programming Guide

11/14/2008

 identifies problems that may occur with RFID printers, the possible causes, and the 

recommended solutions.

The printer is not calibrated for 
the RFID label being used.

 Refer to the User Guide for your printer for 
instructions.

The printer is set for the wrong 
tag type.

Set the correct tag type using 

. If the tag type is not listed, you 

may not be able to use the labels with your 
printer. 

The printer is unable to 
communicate with the RFID 
reader.

1.

Turn off (O) the printer.

2.

Wait 10 seconds.

3.

Turn on (I) the printer.

4.

If the problem persists, you may have a bad 
RFID reader or a loose connection between 
the RFID reader and the printer. Contact 
Technical Support or an authorized Zebra 
RFID service technician for assistance.

The settings are incorrect in 
your label designer software.

The software settings override the printer 
settings. Make sure that the software and printer 
settings match.

You are using an incorrect 
programming position, 
particularly if the tags being 
used are within printer 
specifications.

Do one or more of the following as necessary:

• Check the programming position being used 

with the ^RS command, or the program 
position setting in your label designer 
software. If the position is incorrect, change 
the setting. 

• Select RESTORE for the 

RFID TAG 

CALIB

 parameter (see 

).

You are sending RFID ZPL 
commands that are incorrect.

See 

.

Radio frequency (RF) 
interference from another RF 
source.

Do one or more of the following as necessary:

• Move the printer away from fixed RFID 

readers or other RF sources.

• Make sure that the media door is closed at all 

times during RFID programming.