Canon S900 ユーザーズマニュアル

Troubleshooting

Printed 
output is 
faded or 
unclear

Improper paper 
weight used

Ensure that the paper weight is no less that 17 lb. and no more than 
28 lb. (65 lb. for speciality media).

Paper thickness 
lever incorrectly 
set

Set the paper thickness lever to the correct side, depending on the 
media type.

Media not loaded 
print-side up

Check that your media is placed in the printer facing in the correct 
direction. See “Loading Plain Paper and Other Canon Media” on page 5.

Printhead 
nozzles clogged 
or damaged

Verify that the printhead is working properly. If necessary, perform 
three to four printhead cleanings, then try printing again. See 
“Printing a Nozzle Check Pattern” on page 24 and “Cleaning the 
Printhead” on page 26.

Ink tanks are not 
seated properly

Check the ink tanks, and reseat them if necessary. See “Replacing Ink 
Tanks” on page 22.

Printhead needs 
to be aligned

Perform printhead alignment. See “Aligning the Printhead” on 
page 23.

Meaningless 
characters 
printed

Corrupted print 
instructions are 
stored in the 
printer buffer

1. Turn the printer off to clear the printer buffer.

2. Turn the printer on again.

Printer/computer 
not securely 
connected

Check the cable connections between the printer and the computer to 
verify that they are securely connected.

Previous print job 
paused before it 
was finished

If a previous print job was paused before it was printed, turn the 
printer off, then back on again. Or, cancel any paused print jobs using 
the BJ Status Monitor or the BJ Print Monitor. See “Canceling a Print 
Job” on page 7.

Incorrect printer 
driver selected

Check that the S900 is the selected default printer. See “Selecting the 
S900 Photo Printer for Use” on page 2.

Bad (corrupted) 
file

Create the document again and print it. If it prints successfully, the 
original file was corrupted.

Problem

Possible Cause

Try This

S900_QSG.book  Page 42  Friday, November 2, 2001  1:34 PM