Samsung BDH5900 ユーザーズマニュアル

Forgot password

 

●

Press the ■ button (on

 

the

 front panel) for more than 

5 seconds with no disc inside. All settings including the 

password will revert to the factory settings.  

Don’t use this unless absolutely necessary.

 

●

When the factory default settings are restored, all stored 

user BD data is deleted.

The picture is noisy or 

distorted

 

●

Make sure that the disc is not dirty or scratched.

 

●

Clean the disc.

No HDMI output.

 

●

Check the connection between the TV and the HDMI jack 

of the player.

 

●

Check if your TV supports 480p, 720p, 1080i, or 1080p 

HDMI input resolutions.

Abnormal HDMI 

output screen.

 

●

If random noise appears on the screen, it means that TV 

does not support HDCP (High-bandwidth Digital Content 

Protection).

If you experience 

other problems.

 

●

Go to the contents and find the section of the user 

manual that contains the explanations regarding the 

current problem, and follow the procedure once again.

 

●

If the problem still cannot be solved, please contact your 

nearest Samsung authorized service center.

I can see folders shared 

through AllShare, but I 

cannot see the files.

 

●

AllShares shows only files corresponding to the Image, 

Music, and Movie categories. Files that do not correspond 

to these categories are not displayed.

Video is played 

intermittently.

 

●

Check if the network is stable. 

 

●

Check if the network cable is properly connected and if 

the network is overloaded. 

 

●

The wireless connection between the AllShare compatible 

device and the player is unstable. 
Check the connection.

AllShare connection 

between Player and 

PC is unstable.

 

●

The IP address under the same subnetwork should be 

unique. If they are not, IP interference can cause this 

phenomenon. 

 

●

Check if you have a firewall enabled. 

If so, disable the firewall function.

Appendix

Before requesting service, please try the following solutions.

No operation can be 

performed with the 

remote control.

 

●

Check the batteries in the remote control. They may need replacing.

 

●

Operate the remote control at a distance of no more than 

20 feet from the player.

 

●

Remove batteries and hold down one or more buttons 

for several minutes to drain the microprocessor inside the 

remote control to reset it. Reinstall 

the

 batteries and try to 

operate the remote control again.

Disc does not play.

 

●

Ensure that the disc is installed with the label side facing up.

 

●

Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

 

●

Ensure that the disc has disc menus.

The prohibition 

message appears on 

the screen.

 

●

This message appears when an invalid button is pressed.

 

●

The Blu-ray Disc/DVD’s software doesn’t support the 

feature (e.g., angles).

 

●

You’ve requested a title or chapter number or search time 

that is out of range.

Play mode differs 

from the Setup Menu 

selection.

 

●

Some of the functions selected in the Setup Menu may 

not work properly if the disc is not encoded with the 

corresponding function.

The screen ratio 

cannot be changed.

 

●

The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

●

This is not a problem with the player.

No audio.

 

●

Make sure you have selected the correct Digital Output in 

the Audio Options Menu.

The screen is blank.

 

●

If the HDMI output is set to a resolution your TV cannot support 

(for example, 1080p), you may not see a picture on your TV.

 

●

Press the ■ button (on front panel) for more than 5 

seconds with no disc inside. All settings will revert to the 

factory settings.

 

●

When the factory default settings are restored, all stored 

user BD data is deleted.