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Mitel NuPoint Messenger Technical Documentation - Release 7.0
 
Other Mailbox Configuration Parameters 
Along with other parameters in a mailbox configuration, you can also specify a message waiting 
type that determines how mailbox owners are notified when unplayed messages arrive in their 
mailboxes.  Mailboxes can also be configured for paging and message delivery.  Refer to the 
Pager Application chapter for more information on these topics. 
Mailboxes can be password-protected. 
Variable Length Mailbox Numbers 
The variable length mailbox number capability allows the server administrator greater flexibility 
when assigning mailbox numbers.  You can configure a dialing plan to allow variable length 
mailbox numbers.  Code a V in the desired digit position in the dialing plan, as described in the 
NuPoint Voice Application chapter under “Mailbox Dialing Plan.”  
Without this capability, all mailboxes in the same line group that begin with the same digit must be 
the same length.  If, for example, you specify “3” as the mailbox number length for mailboxes 
beginning with 1, then all 1-series mailboxes must be three digits long: 100, 101, 102-199, etc.  
This means you have only 100 mailboxes available beginning with 1. 
When you specify that mailboxes beginning with a certain digit can be variable length, those 
mailboxes can be as short as one digit (9), or as long as 11 (99999999999).  This allows you over 
11 billion different mailboxes beginning with 9!  (You cannot, of course, configure 11 billion 
mailboxes, since that would exceed the storage capacity of the disk.) 
Hotel installations can make good use of variable length mailboxes.  It is convenient for a guest’s 
mailbox number, telephone number, and room number to be the same, but this is impossible to 
achieve with fixed length mailbox numbers and a single line group.  To understand why, realize 
that most hotel dialing plans assign three-digit numbers to rooms on floors one through nine, and 
four-digit numbers to rooms on floor 10 and above.  If the mailbox for room 111 matched the 
phone number, the mailbox for room 1111 could not. 
Variable length mailboxes allow you to keep all mailboxes in a single line group and still assign 
mailboxes that match room and telephone numbers. 
Configuration Considerations 
If you configure variable length mailboxes, mailbox owners must modify their interactions in these 
ways: 
• 
When addressing a message to multiple recipients, they must enter a pound sign (#) after 
each mailbox number that is variable length, or wait for the server to prompt for the next 
recipient’s mailbox number. 
Note:  If mailbox owners enter a pound sign after a mailbox number that is not variable length, the server 
interprets it to mean that message addressing is complete.  This can be confusing to mailbox 
owners, who find that pressing a pound sign at “the same time” elicits differing prompts.  To avoid 
this confusion, it is recommended that you make either all mailboxes variable length, or none. 
After entering the final mailbox number and pound sign, they must do one of the following: 
• 
Enter an additional pound sign to get the “Begin recording . . .” prompt. 
• 
Wait for the “Begin recording . . .” prompt. 
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