Avaya 03-300430 ユーザーズマニュアル

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MAJ

“Duplication card error” — Duplication Manager determined that the 
duplication card is not functioning, but it cannot distinguish between a bad 
card, an unplugged card, or a bad fiber link.

1. Check the physical fiber connectivity at each server.

2. Verify the alarm, by accessing the trace log, either from the:

●

Web interface, by:

a. Selecting the View System Logs diagnostic and Logmanager 

Debug trace

b. Specifying the Event Range for the appropriate time frame

c. Matching the “dup” pattern

●

Linux command line, by entering logv -t ts

3. Examine the trace-log query’s output for one of these messages:

“glbi: couldn't open Dup Card, errno=<#>. ndm exiting”
“glbi: mmap failed, errno=<#>. ndm exiting”
“Haven't heard from active dupmgr. Dup fiber link down.”
“san_check_rsp() FAILED: Dup Fiber link down.”

4. See if the dup link is both “up” and “refreshed”, either from the:

●

Web interface’s Server section, by selecting View Summary 
Status

●

Linux command line, by entering the server command

5. If so, manually clear the alarm, either from the:

●

Web interface, by selecting Alarms and Notification, the 
appropriate alarm, and Clear

●

Linux command line, by entering almclear -n #id

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