Denon AVR-4810CI ユーザーズマニュアル

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Connections
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Inf
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Tr
oubleshooting
Specifications
Tr
oubleshooting
Symptom
Cause / Countermeasure
Page
When a USB memory 
device is connected, 
“USB” is not 
displayed on the GUI 
menu.
The  set  cannot  recognize  a  USB  memory  device.  Check  the 
connection.
A USB memory device not conforming to mass storage class or 
MTP  standards  is  connected.  Connect  a  USB  memory  device 
conforming to mass storage class or MTP standards.
The set port and the connected port do not match. Connect to the 
port set at “USB Select”.
A USB memory device that the set cannot recognize is connected. 
This  is  not  a  malfunction.  DENON  does  not  guarantee  that  all 
USB memory devices will operate or receive power.
USB memory device is connected via USB hub. Connect the USB 
memory device directly to the USB port.
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Files on a USB 
memory device 
cannot be played.
USB  memory  device  is  in  format  other  than  FAT16  or  FAT32. 
Set the format to FAT16 or FAT32. For details, refer to the USB 
memory device’s operating instructions.
USB  memory  device  is  divided  into  multiple  partitions.  When 
divided into multiple partitions, only files stored in the top partition 
can be played.
Files are stored in a non-compatible format. Record the files in a 
compatible format.
You are attempting to play a file that is copyright protected. Files 
that are copyright protected cannot be played on this set.
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The file names are 
not displayed properly 
(“...”, etc.).
Characters  that  cannot  be  displayed  are  used.  This  is  not  a 
malfunction. On this set, characters that cannot be displayed are 
replaced with a “ . (period)”.
Internet radio cannot 
be played.
Ethernet  cable  is  not  properly  connected  or  network  is 
disconnected. Check the connection status.
Program  is  being  broadcast  in  non-compatible  format.  Only 
Internet radio programs in MP3 and WMA can be played on this 
set.
The  computer’s  or  router’s  firewall  is  activated.  Check  the 
computer’s or router’s firewall settings.
Radio station is not currently broadcasting. Choose a radio station 
that is currently broadcasting.
IP address is wrong. Check the set’s IP address.
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Files stored on a 
computer cannot be 
played.
Files are stored in a non-compatible format. Record in a compatible 
format.
You are attempting to play a file that is copyright protected. Files 
that are copyright protected cannot be played on this set.
Set and computer are connected by USB cable. The set’s USB 
port cannot be used for connection to a computer.
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G
NET/USB / Rhapsody/ NapsterH
Symptom
Cause / Countermeasure
Page
Server is not found, 
or it is not possible to 
connect to the server.
The  computer’s  or  router’s  firewall  is  activated.  Check  the 
computer’s or router’s firewall settings.
Computer’s power is not turned on. Turn on the power.
Server is not running. Launch the server.
Set’s IP address is wrong. Check the set’s IP address.



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iPod 
cannot 
be 
played.
Some iPods do not support being used connected directly to the 
USB port.
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Cannot connect to 
preset or favorite 
radio stations.
Radio station is not currently broadcasting. Wait a while before 
trying again.
Radio  station  is  not  currently  in  service.  It  is  not  possible  to 
connect to radio stations that are no longer in service.
For some radio 
stations, “Server 
Full” or “Connection 
Down” is displayed 
and station cannot be 
connected to.
Station is congested or not currently broadcasting. Wait a while 
before trying again.
Sound is broken 
during playback.
Network’s signal transfer speed is slow or communications lines 
or  radio  station  is  congested.  This  is  not  a  malfunction.  When 
playing  broadcast  data  with  a  high  bit  rate,  the  sound  may  be 
broken, depending on the communications conditions.
Sound quality is poor 
or played sound is 
noisy.
File being played has a low bit rate. This is not a malfunction.
Cannot login to 
Rhapsody. (“Incorrect 
Username or 
Password” is 
displayed.)
Login  information  is  incorrect.  Check  if  the  Username  for 
Rhapsody  has  been  properly  entered.  Re-enter  the  Password. 
(Password is not displayed.)
www.rhapsody.com/denon
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Cannot compile 
Playlist.
The AVR-4810CI does not respond to playlist compilation. When 
the playlist is compiled in PC Application, it is registered to “My 
Library”. In this way, the playlist can be played in AVR-4810CI.
Cannot delete 
Rhapsody Channel 
registered in “My 
Channels”.
Cannot be done with AVR-4810CI. Delete from PC Application.
Cannot delete Tracks, 
Playlists, Channels 
registered in “My 
Library”.
Cannot be done with AVR-4810CI. Delete from PC Application.
Cannot login to 
Napster. (“Incorrect 
Username or 
Password” is 
displayed.)
Login information is incorrect. Check if the Username for Napster 
has been properly entered. Re-enter the Password. (Password is 
not displayed.)
 http://www.napster.com/choose/index_default.html
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