Plantronics CT14 ユーザーズマニュアル

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The dial pad supplied with your phone can be registered to a total of four different 
CT14 bases, and the base supports a total of six cordless dial pads. 

Features like intercom, conferencing and transferring are only available if you 
have multiple units. If you purchase two or more CT14 units, please refer to the 
instructions posted on the resource tab at: www.plantronics.com/ct14 

When you have this problem

Try this

The CHARGE indicator won’t 
illuminate when the dial pad  
is placed in the base.

s

 Check the AC adapter connection.

s

 Re-seat the dial pad in the base.

Dial pad can’t make or  
receive calls.

s

  Check the telephone cord connection. If 

Check TEL Line appears on the dial pad 
display, the telephone cord may not be 
connected correctly.

s

  Disconnect the base AC adapter. Wait  

a few minutes, and then reconnect it.

s

 Change the dial mode.

Dial pad can make calls, but it 
doesn’t ring or receive a page.

Make sure the ringer is turned on.

Dial pad is not working.

s

 Check the battery pack connection.

s

 Charge the battery for 15 – 20 hours.

s

 Reset the dial pad.

Dial pad says Unavailable.

s

 Move the dial pad closer to the base.

s

 Make sure the base is plugged in.

Dial pad does not display any 
Caller ID information.

s

  Check to see if the call was placed through  

a switchboard.

s

  Ask your telephone company to verify your 

Caller ID service is current. There may be  
a problem with your Caller ID service.

s

  Let incoming calls ring at least twice before 

answering.

When you have this problem

Try this

The MESSAGE WAITING 
indicator flashes, but there are 
no new messages.

Reset the MESSAGE WAITING Indicator. 
(See page 25)

The outside caller’s audio  
is weak.

If the caller’s voice sounds weak or soft, 
the signal might be blocked by large metal 
objects or walls; you might also be too far 
from the base, or the dial pad’s battery may 
be weak.
s

page 8) or the audio tone (see page 15).

s

or moving closer to the base to see if the 
sound gets louder.

s

charged.

There is noise or static on  
the line.

s

interference sources.

s

microwaves, ovens, TVs, or any electrical 
appliances, try moving it away from those 
devices.

s

suspected source, or try moving the 
suspected source so it’s not between the 
dial pad and the base.

If you have DSL on the same phone line,  
be sure that you are using a DSL filter 
between the base and the telephone jack. 
You may obtain a DSL filter from your DSL 
service provider.