Sharp BD-HP20U ユーザーズマニュアル

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Appendix
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Troubleshooting
The Player power cannot be turned on.
•  Is the power cord fi rmly plugged into the AC outlet?
•  When the power cord is plugged into an AC outlet, press 
and hold POWER on the Player until “
” appears 
on the front panel display. Then, after the STANDBY 
indicator is lit, turn on the power. (Page 48)
•  Press POWER after the STANDBY indicator turns on.
The disc is automatically ejected after closing the disc 
tray.
•  Make sure that the disc is loaded properly (aligned in disc 
tray and label-side up).
•  Take out the disc and clean it.
•  Make sure that region code on the disc matches that of 
this Player.
•  Make sure that the disc is playable.
No picture.
•  Make sure that the cables are connected correctly.
•  Make sure that the connected TV or the AV receiver is set 
to the correct input.
•  Take out the disc and clean it.
•  Make sure that region code on the disc matches that of 
this Player.
•  There is no picture from the HDMI output.
-  Are the settings performed correctly? Please check the 
settings.
•  There is no picture from the Component output.
-  Are the settings performed correctly? Please check the 
settings.
The Player cannot play a disc.
•  Take out the disc and clean it.
•  Make sure that the disc is loaded properly (aligned in disc 
tray and label-side up).
•  Make sure that region code on the disc matches that of 
this Player.
•  Allow any condensation in or near the Player to dry.
•  Check that the disc is recorded in the compatible TV 
system (PAL or NTSC).
•  The Player cannot play back video which was not recorded 
normally.
•  Proper playback may be impossible due to the state of the 
disc recording, a scratched, warped or dirty disc, the state 
of the pick-up, or compatibility issues between this Player 
and the disc being used.
•  When the recorded time of a disc is unusually short, 
playback may not be possible.
The settings have been erased.
•  If the Player is unplugged (or there is a power failure) for 
more than about 1 hour while its power is on, the settings 
will be lost. Make sure that you turn off the Player before 
unplugging the power cord.
•  When there is a power interruption or the power cord is 
unplugged from the power outlet with the power on, all 
settings return to the factory preset values.
The Player power is turned off.
•  Is “AUTO POWER OFF” set to “YES”? When “AUTO 
POWER OFF” is set to “YES”, the power will be 
automatically turned off after 10 continuous minutes of 
inactivity (no playback).
The following problems do not always suggest a defect or malfunction of this Player.
Refer to the problems and lists of possible solutions below before calling for service.
Screen freezes and operation buttons do not work.
• Press 
STOP, then restart playback.
•  Turn off the power and turn on the power again.
•  If the power is not turned off, perform a reset. (Page 48)
•  Is the disc damaged or dirty? Check the condition of the 
disc. See page 10 for details about disc cleaning.
The remote control does not work.
•  Set the remote control and the Player to the same remote 
control code. (Page 21)
•  Use the remote control within its operating range.
• Replace the batteries.
No sound, or sound is distorted.
•  If the volume of the TV or amplifi er is set to minimum, turn 
the volume up.
•  There is no sound during still mode, slow motion playback, 
fast forward and fast reverse.
•   DVD audio recorded in DTS is only output from the 
DIGITAL AUDIO OUT terminal or jack. Connect a DTS 
compatible digital amplifi er or decoder to the DIGITAL 
AUDIO OUT OPTICAL terminal or COAXIAL jack on this 
Player.
•  Check that the audio cable is connected correctly.
•  Check that the cable plugs are clean.
•  Take out the disc and clean it.
•  Audio may not be output depending on the audio 
recording status, such as when audio other than an audio 
signal or non-standard audio is recorded for the audio 
content of the disc.
The playback screen will be disturbed if DVD video is 
recorded to a VCR, or played back through a VCR.
•  This Player complies with analogue copy protection. 
Some discs contain a copy prohibiting signal. If you try to 
play back such discs through a VCR, or record to a VCR 
and play back the signal, the copy protection will prevent 
normal playback.
The TV operates incorrectly.
•  Some TVs with wireless remote control capability may 
operate incorrectly when using the remote control of this 
Player. Use such TVs away from this Player.
There is just audio with no video.
•  Is the connection cable for video output connected 
properly?
Widescreen video appears vertically stretched, or black 
bands appear at the top and bottom of the screen.
•  Is “TV ASPECT RATIO” set to match the connected TV? 
(Page 33)
•  If you are using a widescreen TV, is the “TV ASPECT 
RATIO” set to “WIDE”? (Page 33)
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2007/08/06   10:22:06
2007/08/06   10:22:06