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Chapter 7 
Troubleshooting 
73 
Operation 
There are no operating considerations that are unique to the PCI Serial card. The card 
can easily accept data as fast as any Princeton Instruments system now available can 
send it. The incoming data is temporarily stored in the card’s memory, and then 
transferred to the main computer memory when the card gains access to the bus. The PCI 
bus arbitration scheme assures that, as long as every PCI card conforms to the PCI 
guidelines, the on-board memory will never overflow. 
Unfortunately, there are some PCI peripheral cards that do not fully conform to the PCI 
guidelines and that take control of the bus for longer periods than the PCI specification 
allows. Certain video cards (particularly those that use the S3 video chip) are notorious 
in this respect. Usually you will be able to recognize when memory overflow occurs 
because the displayed video will assume a split-screen appearance and/or the message 
Hardware Conflict will be displayed (WinView/32). At the same time, the LED on the 
upper edge of the PCI Serial card will light. 
Users are thus advised not to take any actions that would worsen the possibility of 
memory overflow occurring when taking data. In that regard, avoid multitasking while 
taking data. Specific operations to avoid include multitasking (pressing ALT TAB or 
ALT ESC to start another program), or running a screensaver program. 
Program Error 
 
Figure 30.  Program Error dialog box 
This dialog may appear if you have tried to acquire a test image, acquire data, or run in 
focusing mode and the DMA buffer size is too small. A large array (e.g., a 2048 × 2048 
array), requires a larger setting than that for a smaller array (e.g., a 512x512 array). 
To correct the problem: 
1.  Click on 
OK
2.  Reboot WinView. 
3.  Note the array size (on the 
Setup|Hardware|Controller/CCD
 tab page or the 
Acquisition|Experiment Setup|Main
 tab page Full Chip dimensions). If your 
camera contains a large array (such as a 2048 × 2048 array), and the DMA buffer 
size is too small, there will not be enough space in memory for the data set. 
4.  Open 
Setup|Environment|Environment
 dialog box. 
5.  Increase the DMA buffer size to a minimum of 32 Mb (64 Mb if it is currently 
32 Mb or 128 Mb if it is currently 64 Mb), click on 
OK
, and close WinView. 
6.  Reboot your computer. 
7.  Restart WinView and begin acquiring data or focusing. If you see the message 
again, increase the DMA buffer size.