Earthquake Sound XJ-300 FR ユーザーズマニュアル

XJ-300FR Manual     19

Specifications are subject to change without notice

 

•   Bent casing, damaged finish on casing due to abuse, misuse, or 

improper frame or  broken connections.

 

•   Fading, deterioration of components and finish due to improper 

exposure to elements.

 

•  Burnt tracers of PCB.

 

•   Product/part damaged due to poor packaging or abusive shipping 

conditions.

 

•  Subsequent damage to other products.

A warranty claim will not be valid if the warranty registration card is not 

properly filled and returned to Earthquake with a copy of the sales invoice.

(E) Service Request: 

 

To receive product(s) service, contact Earthquake Sound’s service 

department at (510) 732-1000 and request an RMA number (Return Material 

Authorization), item(s) shipped without a valid RMA number will be refused.  

Make sure you provide us with your complete and correct shipping address, 

a valid phone number, and a brief description of the problem you are 

experiencing with the product.  In most cases, our technicians might be able 

to resolve the problem over the phone, thus eliminating the need to ship the 

product. 

(F) Shipping Instructions: 

 

Product(s) must be packaged in its original protective box(es) to 

minimize transport damage. Shipper claims regarding item(s) damaged in 

transit must be presented to the carrier. Earthquake Sound Corporation 

reserves the right to refuse improperly packed product(s). A copy of 

original sales receipt must accompany product(s) returned for service. We 

encourage you to include a written description of the problem inside the 

package. Ship product to: 

You are responsible for the cost of shipping the product to Earthquake 

Sound Corporation.

(G) Disputes Resolution:

 

All disputes, between clients and Earthquake Sound Corporation, 

resulting from the five (5) years limited warranty policy must be resolved 

according to the laws and regulations of the county of Alameda, California.