Sharp XL-UR14 ユーザーズマニュアル

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2012/ October/
17 
12_XL-UR14H_OM_EN.fm
E-18
EN
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
When this product is subjected to strong external
interference (mechanical shock, excessive static
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power on
again.
2
If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
Caution:
This operation will erase all data stored in memory
including clock, timer settings, tuner preset, and CD
programme.
General
Symptom
Possible cause
The clock is not set 
to the correct time.
Did a power failure occur?
Reset the clock. 
(Refer page 6)
When a button is 
pressed, the unit 
does not respond.
Set the unit to the power 
stand-by mode and then 
turn it back on.
If the unit still malfunctions, 
reset it. (Refer on this 
page)
No sound is heard.
Is the volume level set to 
“MIN”?
Are the headphones 
connected?
Are the speaker wires 
disconnected?
CD player
Symptom
Possible cause
Playback does not 
start.
Playback stops in 
the middle or is not 
performed properly.
Is the disc loaded upside 
down?
Does the disc satisfy the 
standards?
Is the disc distorted or 
scratched?
Playback sounds are 
skipped, or stopped 
in the middle of a 
track.
Is the unit located near 
excessive vibrations?
Is the disc very dirty?
Has condensation formed 
inside the unit?
Remote control
Symptom
Possible cause
The remote control 
does not operate.
Is the AC power lead of the 
unit plugged in?
Is the battery polarity 
correct?
Are the batteries dead?
Is the distance or angle 
incorrect?
Does the remote control 
sensor receive strong 
light?
Tuner
Symptom
Possible cause
The radio makes 
unusual noises 
continuously.
Is the unit placed near the 
TV or computer?
Is the FM aerial placed 
properly? Move the aerial 
away from the AC power 
lead if it is located nearby.
USB
Symptom
Possible cause
Device cannot be 
detected.
Is there any MP3/WMA file 
available?
Is the device properly 
connected?
Is it an MTP device?
Does the device contain AAC 
file only?
Playback does not 
start.
Is it a copyright protected 
WMA file?
Is it a false MP3 file?
Wrong time 
display.
Wrong file name 
display.
Is Variable Bitrate file being 
played back?
Is the File Name written in 
Chinese or Japanese 
characters?
Condensation
If problem occurs
Factory reset, clearing all memory
1
Press the ON/STAND-BY button to turn the power on.
2
Press the FUNCTION button repeatedly to select
AUDIO IN function.
3
Press the 
 button on the main unit then press and
hold down the  /  button until “RESET” appears.