Samsung HW-F850/ZA ユーザーズマニュアル
25
ENG
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TROUBLESHOOTING
TROUBLESHOOTING
troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
•
Is the power cord plugged into
the outlet?
the outlet?
•
Connect the power plug to the
outlet.
outlet.
A function does not work when
the button is pressed.
the button is pressed.
•
Is there static electricity in the
air?
air?
•
Disconnect the power plug and
connect it again.
connect it again.
Sound is not produced.
•
Is the unit properly connected
to your TV?
to your TV?
•
Is the Mute function on?
•
Is the volume set to minimum?
•
Connect it correctly.
•
Press the Mute button to
cancel the function.
cancel the function.
•
Adjust the volume.
The Picture does not appear on a
TV when the function is selected.
TV when the function is selected.
•
Is the TV connected properly?
• Connect it correctly
The remote control does not
work.
work.
•
Are the batteries drained?
•
Is the distance between the
remote control and main unit
too far?
remote control and main unit
too far?
•
Replace with new batteries.
•
Move closer to the unit.
The sound from the left/right
channels are reversed.
channels are reversed.
•
Are the left/right audio output
cables from the TV connected
properly?
cables from the TV connected
properly?
•
Check the left/right channel
and connect it/them correctly.
and connect it/them correctly.
The SoundShare (TV pairing)
failed.
failed.
•
Does your TV support
SoundShare?
SoundShare?
•
Is your TV firmware the latest
version?
version?
•
Does an error occur when
connecting?
connecting?
•
Reset the TV MODE and
connect again.
connect again.
•
SoundShare is supported by
some Samsung TVs released
after 2012. Check your TV to
see if it supports SoundShare.
some Samsung TVs released
after 2012. Check your TV to
see if it supports SoundShare.
•
Update your TV with the latest
firmware.
firmware.
•
Contact the Samsung call
center.
center.
•
Press ► button for 5
seconds to reset the product.
seconds to reset the product.