Carson Optical RP-300 ユーザーズマニュアル
Customer Service:
We will be happy to help you with any problems you may experience
while using your telescope. Please call our toll-free customer service line
at 1-800-967-8427.
Warranty Information:
This Carson product is warranted to be free from defects in material and
workmanship for a period of one year from date of purchase. During this
period Carson will, at its option and without charge, either repair any part
or assembly of parts found to be defective in material or workmanship, or
replace this Carson product with a Carson product of comparable value and
condition, subject to the limitations and exclusions noted herein.
This warranty extends to the original purchaser only and is not assignable
or transferable. It shall not apply to any product that has been subject to
misuse, abuse, negligence or accident, or to any defects or damage directly or
indirectly caused by the use of unauthorized replacement parts and/or service
performed by unauthorized personnel.
This warranty gives you specific legal rights, and you may also have other
rights which could vary from state to state. Some states do not allow limi-
tations on the life of an implied warranty and/or do not allow excluding or
limiting incidental or consequential damages. If so, the above limitations or
exclusions may not apply to you.
Warranty Procedure:
Provide proof of purchase. A receipt or other dated proof of purchase must
be included with merchandise being returned for a warranty claim to be pro-
cessed.
Call or write for authorization. Before returning any product for a warranty
claim, a Return Authorization (RA) number must be obtained. No merchan-
dise will be accepted without an RA, and failure to obtain an RA will prevent
or delay processing of the warranty claim. To obtain an RA call 631-963-
5000, or write to Carson Warranty Service, 35 Gilpin Ave, Hauppauge NY
11788 with a description of the problem. Include your name, address and
telephone number.
Package the return carefully. Shippers will not reimburse for damages due to
insufficient packaging, even if the merchandise is insured. Print the RA num-
ber prominently on the top of the package.
Prepay shipping. Insure the package. Send it to Carson Warranty Service, 35
Gilpin Ave., Hauppauge NY 11788. Merchandise must be shipped prepaid.
Carson will not accept merchandise C.O.D.
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