Motorola MC9090-G ユーザーズマニュアル
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Maintenance & Troubleshooting
7 - 3
Troubleshooting
RFID Reader
Table 7-1
Troubleshooting the RFID reader
Problem
Cause
Solution
RFID reader does not
turn on.
turn on.
Lithium-ion battery
not charged.
not charged.
Charge or replace the lithium-ion battery in the RFID reader.
Lithium-ion battery
not installed properly.
not installed properly.
Ensure battery is installed properly. See
.
System crash.
Perform a warm boot. If the RFID reader still does not turn on,
perform a cold boot. See
perform a cold boot. See
.
Rechargeable
lithium-ion battery did
not charge.
lithium-ion battery did
not charge.
Battery failed.
RFID reader removed
from cradle while
battery was charging.
from cradle while
battery was charging.
Insert RFID reader in cradle and begin charging. The lithium-ion
battery requires less than four hours to recharge fully.
battery requires less than four hours to recharge fully.
Cannot see characters
on display.
on display.
RFID reader not
powered on.
powered on.
Press the Power button.
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
communication, no data
was transmitted, or
transmitted data was
incomplete.
RFID reader removed
from cradle or
unplugged from host
computer during
communication.
from cradle or
unplugged from host
computer during
communication.
Replace the RFID reader in the cradle, or reattach the
Synchronization cable and re-transmit.
Synchronization cable and re-transmit.
Incorrect cable
configuration.
configuration.
See the System Administrator.
Communication
software was
incorrectly installed or
configured.
software was
incorrectly installed or
configured.
Perform setup. See
for details.
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
the host computer.
the host computer.
No sound is audible.
Volume setting is low
or turned off.
or turned off.
Unit may be a beeper only unit or incorrect Config Block is
programmed into device.
programmed into device.