Canon MX850 Series ユーザーズマニュアル

Troubleshooting

Landscape credit card-sized paper 
jammed inside the machine.

Do not load credit card-sized paper in the landscape orientation.
Remove the paper following the procedure below.
(1)Load a single sheet of the same paper in the Rear Tray in portrait orientation.

Do not load it in the landscape orientation.

(2)Turn off the machine.
(3)Turn on the machine.

The paper is fed and then pushes out the jammed paper as it ejects.
All print jobs in queue are canceled. Reprint if necessary.

If you cannot remove the jammed paper or the paper jam error continues after 
removing the paper, contact your Canon service representative.

Landscape 4" x 6" / 101.6 x 152.4 mm 
paper loaded in the Cassette jammed 
inside the machine.

Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless 
of the printing orientation.
Remove the paper following the procedure below.
(1)Turn off the machine, then open the Rear Cover.
(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the 

jammed paper, then pull out the paper folded in four. 

(3)Close the Rear Cover, then turn on the machine.

Wait until the jammed paper is automatically ejected. 
All print jobs in queue are canceled. Reprint if necessary.

If you cannot remove the jammed paper or the paper jam error continues after 
removing the paper, contact your Canon service representative.