Citizen CL-E700 Series ユーザーズマニュアル

68

This chapter explains corrective actions taken when the printer malfunctions 
or when an error message is displayed.

When the printer malfunctions during operation, take corrective action 
with reference to the following table. If the corrective action does not solve 
the problem, consult with the service personnel at the dealer where you 
purchased the printer.

The LED do 
not lightup 
when printer 
power is 
connected.

1)  Is the plug of the 

power cord correctly 
inserted into the 
electric outlet?

1)  Insert the plug of the power cord 

correctly in the electric outlet.

2)  Is the connector 

of the power cord 
correctly inserted 
into the power inlet 
of the printer?

2)  Insert the connector of the power 

cord correctly into the power inlet 
of the printer.

3)  Is the power cord 

damaged?

3)  Replace the power cord. Consult 

with the dealer where the printer 
was purchased to make sure you 
obtain a cord made especially for 
the printer.

Note: Do not use any power cord 
except one made especially for the 
printer.

4)  Is power supplied to 

the electric outlet the 
printer is connected 
to?

4)  Check to make sure power is 

supplied to the outlet. If there are 
any problems, make sure power 
is supplied to the building. Or 
find out if a power failure has 
occurred.

5)  Is the main fuse in 

the building’s fuse 
box burnt out?

5)  If necessary, replace the main 

fuse in the building’s fuse box, 
and reset the main breaker. Ask a 
qualified serviceman to carry out 
the replacement.

Paper is 
feeding, but 
nothing is 
printed.

1)  Is the thermal 

printhead dirty?

 

Is a label stuck to the 
head?

1)  If it is dirty, remove the dirt with 

the attached head cleaner. If 
a label is stuck to the thermal 
printhead remove it.

Note: Do not use a metal object to 
remove a label stuck to the inside 
of the printer. (This may damage 
the thermal printhead.) If adhesive 
label material is stuck to the thermal 
printhead, remove it with a soft cloth 
soaked in ethyl alcohol.

2)  Is the recommended 

ribbon or a ribbon of 
the same type used?

2)  Use the recommended ribbon or 

a ribbon of the same type.