HP (Hewlett-Packard) 4100TN ユーザーズマニュアル

112 Chapter  4 - Problem solving

EN

ACCESS DENIED

MENUS LOCKED

The printer control panel function you are trying to access has been 
locked to prevent unauthorized access.

See your network administrator.

BAD DUPLEXER 

CONNECTION

The duplexer is not properly connected to the printer. 

Ensure that the right-angle power cord that shipped with the printer 
is being used.

Try removing and reinstalling the duplexer. Then turn the printer off 
and back on.

BAD ENV FEEDER 

CONNECTION

The envelope feeder is not connected properly to the printer. 

Try removing and reinstalling the envelope feeder. Then turn the 
printer off and back on.

BAD OPT TRAY 

CONNECTION

There is a problem with an optional 500-sheet paper tray connection 
with the printer:

• the tray is not connected properly

• more than two optional 500-sheet paper trays have been installed 

(the printer cannot support more than four trays total)

• the electronics in the paper tray are faulty

Try removing and reinstalling the paper tray. Then turn the printer off 
and back on. 

CANNOT DUPLEX

CLOSE REAR BIN

The printer cannot duplex because the rear output bin is open.

Close the rear output bin. 

CHECK INPUT 

DEVICE

alternates with

PAPER PATH OPEN 

PLEASE CLOSE IT

The optional input tray cannot feed paper to the printer because a 
door or paper guide is open.

Check the doors and paper guides and close any that are open.

CHECK OUTPUT 

DEVICE

alternates with

CLOSE OUTPUT

DELIVERY PATH

The optional output device is not properly connected to the printer. A 
proper connection must be made for printing to continue.

CHECKING PAPER

PATH

The engine is checking for possible paper jams or paper that was not 
cleared from the printer.

CLOSE TOP COVER

The top cover is open and must be closed for printing to continue.

DISK DEVICE

FAILURE

The EIO disk had a critical failure and can no longer be used. 

Remove the EIO disk and replace it with a new one.