Samsung EX1 EC-EX1ZZZBPBE2 ユーザーズマニュアル

Appendixes

  118

Before contacting a service center

Situation

Suggested remedies

The colors in the photo 
do not match the actual 
scene

An incorrect white balance can create 
unrealistic color. Select the proper white 
balance option to suit the light source. 
(p. 67)

The photo is too bright

Your photo is overexposed.

Adjust the aperture value or the shutter 

t

speed. (p. 39)

Turn off the flash. (p. 

t

52)

Adjust the ISO speed. (p. 

t

55)

Adjust the exposure value. (p. 

t

65)

The photo is too dark

Your photo is underexposed.

Adjust the aperture value or the shutter 

t

speed. (p. 39)

Turn on the flash. (p. 

t

52)

Adjust the ISO speed. (p. 

t

55)

Adjust the exposure value. (p. 

t

65)

The TV does not 
display your photos

Make sure that the camera is correctly 

t

connected to the external monitor with 
the A/V cable.

Make sure that your memory card 

t

contains photos.

Situation

Suggested remedies

The date and time are 
incorrect

Set the date and time in the display settings 
menu. (p. 106)

The display or buttons 
do not work

Remove the battery and insert it again.

The camera screen 
works poorly

If you use your camera at low temperatures, 
it will cause the camera screen to 
malfunction or discolor. 
For better performance of your camera 
screen, use your camera at normal 
temperatures. 

The memory card has 
an error

The memory card has not been formatted. 
Format the card. (p. 105)

Cannot play back files

If you change the name of a file, your 
camera may not play the file (the name of 
the file should meet the DCF standard). If 
you encounter this situation, play back files 
on your computer.

The photo is blurry

Make sure that the focus option you set 

t

is suitable for close-up shots. (p. 56)

Make sure that the lens is clean. If not, 

t

clean the lens. (p. 109)

Make sure that the subject is within 

t

range of the flash. (p. 120)