Seagate STBM3000100 ユーザーズマニュアル

Solving Problems

 General Troubleshooting Tips

Seagate Business Storage NAS User Guide

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This chapter provides solutions to the most common problems you may encounter while 
using your Seagate Business Storage NAS:

If you have problems setting up or using your Seagate NAS, follow these suggestions:

Ensure that your network is functioning properly.

Ensure that the Seagate NAS is properly connected to a power source and turned on. 

Ensure that your computer meets the Seagate NAS system requirements. See 
“Computer Requirements” on page 5 for more information.

Ensure that your computer is running a supported Web browser. See “Computer 
Requirements” on page 5 for a list of supported browsers.

Ensure that you are logging in with the correct user name and password. (Remember that 
passwords are case-sensitive.)

This section provides solutions to common problems that may occur in NAS Manager.

Check that the Seagate NAS is powered on and connected to the network.

Try connecting to the Seagate NAS from a different computer.

Check that the Seagate NAS administrator has enabled Global Access.

Check that the Seagate NAS is powered on and connected to the network. Run Seagate 
NAS Discovery and try to reconnect with the Seagate NAS, then launch the NAS Manager.

Ensure that you are using a valid user name and password. Remember that user names and 
passwords are case-sensitive.