Seagate STCK1000100 ユーザーズマニュアル

6. Troubleshooting

 Finding More Help

Seagate Wireless Plus User Guide

34

I know the Seagate Wireless Plus device is broadcasting, but I can’t connect 
to it

Three or more wireless-enabled devices can stream from the Seagate Wireless Plus device 
at one time.To see how many devices are currently connected to the Seagate Wireless Plus 
device, open the Seagate Media app and tap the Connected

icon.

The Seagate Wireless Plus device beeps when I plug it in to my computer

Your Seagate Wireless Plus device is low on battery power. Connect your Seagate Wireless 
Plus device to a power outlet using the included USB to DC power cable and the USB wall 
adapter to charge the device.

Your Seagate Wireless Plus device includes pictures that are larger than 50 kilobytes in its 
collection of photos, so album cover art larger than this will appear in photo slideshows. To 
prevent album cover art from appearing in slideshows, make sure that album cover art is 
smaller than 50 kilobytes.

 on the Seagate Web site and 

review:

How-to videos

Firmware updates (when available)

Software updates (when available)

FAQs

In addition to the information provided in this guide, you can view a video located on your 
Seagate Wireless Plus device for an overview of setting up and using your new Seagate 
Wireless Plus device. To view the video, connect the Seagate Wireless Plus device to your 
computer and locate the video titled “Getting Started.”