Seagate ST43402ND ユーザーズマニュアル

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ST43401N/ND, ST43402ND User’s Manual, Rev. B

Before returning any units to Seagate, it is necessary to obtain a returned
material authorization (RMA) number. To get the number, you will need to
know the part number and serial number of the unit. These numbers appear
on a label located on the side of the HDA. Then contact:

Seagate Technology, Inc.
Customer Services
Phone: 1-800-468-3472

Caution. When servicing the drive, observe all precautions listed under

“Electrostatic discharge protection” in the preface. Failure to ob-
serve these precautions can result in serious damage to electronic
assemblies.

Warning. Be sure that the drive has completed spinning down before remov-

ing it from its mounting. You may be physically harmed by the
gyroscopic motion produced by discs which have not completed
spinning down.

To remove a drive for maintenance, perform the following steps:

1. Remove power from the drive by setting the On/Standby switch on the

power supply to the Standby position.

2. Disconnect the AC power cable from site power.

3. Disconnect the I/O cable and spindle sync cables (if used) from the drive.

4. Disconnect the DC power cable from the DC power connector on the drive.

5. Remove the mounting screws that secure the drive chassis to the cabinet.

7. Carefully lift the drive from its mounting and move it to the desired location.

To install a replacement drive, follow the procedures in Section 2.

If it is necessary to ship the drive, repack the drive with the original packing
materials (saved during installation). Comply with the packing instructions to
ensure that the drive will be undamaged in shipment.