OKI 4580 ユーザーズマニュアル

becomes the property of the customer when the
returned machine has been picked up by Oki
Data’s designated carrier. The exchange product
will be warranted for thirty (30) days or the remain-
ing warranty period of the originally purchased
product, whichever is longer.

Overnight Exchange of the product for a printhead
failure is limited to one year from date of purchase.
For the remaining printhead warranty period,
replacement will be at an authorized service center
or authorized third party service organization.  Call
1-800-654-3282 (1-800-OKI-DATA) for authorized
service locations using our depot repair program.

Follow these simple steps to take advantage of
your Overnight Exchange Warranty:

1 Call us. If you are having problems with your

machine, first contact our support staff at 800-
654-3282.  Our trained personnel will try to
solve your problem over the phone.

For other forms of support, refer to your User’s
Handbook or check our web site,
www.OKIDATA.com.

2 If our trained personnel determine that your

product is defective, they will ask you for this
information:

·

The address to send the replacement unit
to: name, company, street address (not
P.O. box), state, ZIP code, and phone
number.

·

Major credit card number and information,
to secure the return and condition of the
returned unit. (U.S.: Visa, MasterCard,
American Express; Canada: Visa, Ameri-
can Express; this program is not available
outside the U.S. & Canada.)

Note: This information is kept confidential, and

will  only be used if the returned unit is
not received, if no receipt is supplied
confirming that the Oki Data carrier has
picked up the package, or if the unit has
been damaged due to improper repack-
aging. You will receive a phone call or
letter within two to four weeks of the
exchange date before any charge is
initiated.

Note: If you cannot supply a credit card

number, you may still have your unit
serviced by an authorized Oki Data
service center or service depot under
the terms of the warranty.

3 Fax or mail us the sales receipt for your ma-

chine, showing date and location of purchase,
and model and serial number of the unit.

4 We will ship a  replacement product up to

midnight, Eastern Time.  You should receive it
the next business day-or Saturday if requested
on Friday orders-and no later then two busi-
ness days.  The replacement will be a repaired/
reconditioned “as new” machine and will
require replacement of consumables-image
drum and toner cartridge-from the original unit.

5 Return the original unit-reuse the packing

material from the exchange unit. Follow the
enclosed instructions to schedule the return
shipment-there is no additional cost.

If you have any questions about this process and
the complete warranty coverage and responsibili-
ties please refer to page 5. If you need more help,
contact our support professionals at 800-654-3282.

Oki Data warrants this facsimile machine (hereinaf-
ter Product) to be free in defect in material and
workmanship and will remedy any such defect
according to the terms of this Limited Warranty.
This Limited Warranty does not extend to consum-
able items, including but not limited to toner car-
tridges, fuses, etc.

Oki Data will repair (or at its option replace) at no
charge, any defective component(s) of the Product
for one (1) year from the date of purchase except
for the printhead (LED imaging array), which is
warranted for a period of five (5) years from date of
purchase. This Limited Warranty extends to the
original purchaser only.

To make a request or claim for service under this
Limited Warranty the original purchaser must return
the Oki Data Product to Oki Data or an authorized
Oki Data service center within the country pur-
chased. The purchaser returning the Product for
repair must pay for all transportation charges to the
repair center. A written receipt for the Product,
showing the date of purchase, dealer’s name, and
both the model and serial numbers of the Oki Data