Canon H12250 ユーザーズマニュアル

Chapter 13

Troubleshooting

■ Paper does not feed properly.

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (

1

The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (

1

■ Multiple sheets feed together into the machine.

The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (

1

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (

1

Different types of print media may be loaded in the multi-purpose tray.
• Load only one type of print media.

• Make sure you load print media that meets the requirements for the machine 

(

1

• Let the print media run out before refilling the multi-purpose tray. Avoid mixing new

stock with print media already loaded.

■ Repeated paper jams occur.

The print media you are using may be causing the jams.
• Make sure you load print media that meets the requirements for the machine 

(

1

■ Envelopes do not load.

Envelopes may not be loaded correctly.
• Make sure the envelopes are loaded properly (

1

p. 5-5). Do not load more than 7

envelopes in the multi-purpose tray.

The envelopes you are using may not meet the requirements for the machine.
• Make sure you load envelopes that meets the requirements for the machine 

(

1

The envelopes may not be feeding properly.
• Make sure you are using face-up delivery (

1