Scientific Atlanta DPX213 ユーザーズマニュアル

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WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide 
4001231 Rev A 
Troubleshooting
 
Common Troubleshooting Suggestions 
The modem does not register an Ethernet connection. 
Even new computers do not always have Ethernet capabilities. Be sure to verify that 
your computer has a 10/100BaseT Ethernet card and that the Ethernet driver 
software is properly installed. If you purchase and install an Ethernet card, follow 
the installation instructions very carefully. 
The modem does not register an Ethernet connection after connecting to a hub. 
If you are connecting multiple PCs to the cable modem, you should first connect the 
modem to the up-link port of the hub. The LINK LED of the hub will illuminate 
continuously. 
The modem does not register a cable connection. 
 
The modem works with a standard, 75-ohm, RF coaxial cable. If you are using a 
different cable, your cable modem will not function properly. Contact your cable 
service provider to determine whether you are using the correct cable. 
 
Verify that you have followed the procedure for Renewing the IP address for 
Windows 95/98/98SE/ ME PCs
 earlier in this guide. 
Note:  If you have Windows 2000, Windows NT, or Windows XP, consult your 
User’s Manual for the procedure for renewing the IP address on your PC. 
 
Your USB interface may be malfunctioning. Refer to the troubleshooting 
information in your USB documentation. 
 
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