Samsung NP350V5CA03US ユーザーズマニュアル

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Chapter 3.  
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s 
troubleshooting guide, supports diagnosing the system and has a 
FAQ for frequently occurring problem(s). 
Support Center may not be provided or may be a different 
version depending on the model.
1
  From the Start Screen, right-click any area and select All 
Apps 
 in the bottom right corner. Then, click Support 
Center.
2
  eSupport is activated and starts diagnosing your computer.   
After the diagnosing process is finished, the System Status 
menu displays a list of the current problems to be solved as 
shown.
FAQ for 
computer’s 
major problems
Diagnosing 
Computer and 
Troubleshooting
Searching for 
computer’s problems
3
  You can solve a problem by clicking the Troubleshoot button 
for the problem.