Apple LATE 2009 ユーザーズマニュアル

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Mac mini (Late 2009) Symptom Charts — Communications 
41
 2009-11-03
Wireless Input Device Doesn’t Pair
Quick Check
Symptoms
Quick Check
Wireless Input Device Doesn’t 
Pair
Can’t get system to recognize 
• 
the Bluetooth keyboard or 
mouse
Remove and reinstall the batteries for the device.
1. 
Check that device is powering on.
2. 
Use known-good batteries with the device.
3. 
Ensure that device is being used within range. 30 
4. 
ft. for Bluetooth devices.
Ensure that the latest Software Updates have 
5. 
been applied.
Deep Dive
Check
Result
Action
Code
Without any wired input 
1. 
devices connected, start the 
computer. Does the computer 
show the Bluetooth Mouse 
Setup assistant?
Yes
Bluetooth hardware is active. 
Go to step 4
No
Inspect and reseat AirPort/
Bluetooth flex cable to 
AirPort/Bluetooth card. 
Replace a damaged cable. Go 
to step 2
X03
Restart the machine without 
2. 
any wired input devices 
attached. Does the computer 
show the Bluetooth Mouse 
Setup assistant?
Yes
Bluetooth hardware is active. 
Go to step 4
No
Reseat the AirPort/Bluetooth 
card to the logic board. Go to 
step 3
Restart the machine without 
3. 
any wired input devices 
attached. Does the computer 
show the Bluetooth Mouse 
Setup assistant?
Yes
Bluetooth hardware is active. 
Go to step 4
No
Replace the AirPort/Bluetooth 
card.
M11
With a wireless mouse on, and 
4. 
in discoverable mode, can you 
successfully pair the mouse 
with the assistant?
Yes
Check for stability. Go to step 
5
No
Go to Wireless Device Loses 
Connection symptom