Quantum A-Series ユーザーズマニュアル

Chapter 3  Using Your Tape Drive

Power On Self-Test (POST) Troubleshooting

Quantum A-Series Tape Drives User’s Guide

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If, after attempting the recommended actions listed in the table, the 

problem still exists or recurs, a hardware failure may be the cause. 

Contact your service representative.

Table 6   Troubleshooting Chart

3

The tape drive has a thermal sensor located in the tape path. This sensor, 

which is used to accurately monitor the air temperature in the tape path, 

issues a TapeAlert warning at 47 degrees C, and detects an overtemp 

condition when the temperature in the tape path reaches 50 degrees C. 

When the tape path temperature sensor detects an overtemp condition, 

the tape rewinds, unloads, and ejects from the tape drive. (As long as the 

tape drive is not mounted in a tape automation library, the tape ejects.) 
If the tape drive is mounted in a tape automation library, the data 

cartridge rewinds to BOT and unbuckles in preparation for unloading, 

but does not automatically eject. 

The system does not recognize 

the tape drive.

Host computer may not be 

configured to recognize the 

network.

Configure system to recognize 

the tape drive’s ID.

Network/IP parameters may 

not be correct.

Configure network/IP 

parameters.

Network cable may be loose.

Ensure that the network cable is 

fully seated at each connector 

end.

The tape drive does not power 

on.

No power is reaching the tape 

drive.

Check the tape drive’s power 

cable connection at the back of 

the system.

You are experiencing reduced 

drive transfer rates.

Check your operating 

environment (host PC) and 

cabling.

Update the cable to CAT-5E or 

CAT-6. If the problem persists, 

please contact customer 

support.