Motorola CPEI 775 ユーザーズマニュアル

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68P09301A65-A
6-1
FEB 2009
 
Troubleshooting
6
Chapter 6: Troubleshooting
Power
• Check that the AC power adapter is properly plugged into the electrical outlet and 
into the Desktop CPE.
• Check that the electrical outlet is working.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop CPE unit and the 
computer.
Cannot Connect to the Internet
• Check the Desktop CPE connection status from the Web Interface, refer to the 
Connection Status section to verify the connection status.
• If the Desktop CPE connection is down, and the gateway has not received an IP for 
5 minutes to 10 minutes:
-  Re-Run the Setup Wizard.
-  If the Setup Wizard does not help, then reset the Desktop CPE using the reset 
button. 
Additional Troubleshooting Help
Contact your service provider for additional help.