Netgear WNDR3300 ユーザーズマニュアル
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
Troubleshooting
7-5
v1.0, January 2008
•
Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
following:
•
When entering configuration settings, be sure to click Apply before moving to another screen
or tab, or your changes could be lost.
or tab, or your changes could be lost.
•
Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web
browser might be caching the old configuration.
browser might be caching the old configuration.
Troubleshooting the Internet Connection
If you can access your router but you are unable to access the Internet, you should first determine
whether the router is able to obtain an IP address from your Internet Service Provider (ISP). Unless
your ISP provides a fixed IP address, your router must request an IP address from the ISP. You can
determine whether the request was successful using the Web Configuration Manager.
whether the router is able to obtain an IP address from your Internet Service Provider (ISP). Unless
your ISP provides a fixed IP address, your router must request an IP address from the ISP. You can
determine whether the request was successful using the Web Configuration Manager.
To check the WAN IP address:
1. Start your browser, and select an external site such as
http://www.netgear.com
.
2. Access the main menu of the router’s configuration at
http://www.routerlogin.net
.
3. Under Maintenance, select Router Status.
4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not
obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, you might need to force your cable or
DSL modem to recognize your new router by restarting your network, as described in
DSL modem to recognize your new router by restarting your network, as described in
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the
following:
following:
•
Your ISP might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Basic Settings
screen.
Assign the computer host name of your ISP account as the account name in the Basic Settings
screen.