Planet Technology ADE-4200 ユーザーズマニュアル

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Chapter 4. Troubleshooting 
If the ADE-4200/ADW-4200  Wireless ADSL Router is not functioning properly, you can refer 
first  to  this  chapter  for  simple  troubleshooting  before  contacting  your  service  provider.  This 
could save you time and effort but if the symptoms persist, then consult your service provider. 
 
Problems Starting Up the ADE-4200/ADW-4200   
Problem 
Corrective Action 
None of the LEDs are 
on when you turn on 
the ADE-4200/ADW-
4200  
Check the connection between the adapter and the 
ADE-4200/ADW-4200 . If the error persists, you may 
have a hardware problem. In this case you should 
contact technical support. 
 
Problems with the WAN Interface 
Problem 
Corrective Action 
Initialization of the PVC 
connection failed. 
Ensure that the cable is connected properly from the 
ADSL port to the wall jack. The ADSL LED on the front 
panel of the ADE-4200/ADW-4200 should be on. Check 
that your VPI, VCI, type of encapsulation and type of 
multiplexing settings are the same as what you 
collected from your telephone company and ISP. 
Reboot the ADE-4200/ADW-4200 . If you still have 
problems, you may need to verify these variables with 
the telephone company and/or ISP. 
 
Problems with the LAN Interface 
Problem 
Corrective Action 
Check the Ethernet LEDs on the front panel. The LED 
should be on for a port that has a station connected. If it 
is off, check the cables between your ADE-4200/ADW-
4200  and the station. Make sure you have uninstalled 
any software firewall. 
 
Can
’t ping any station 
on the LAN. 
Verify that the IP address and the subnet mask are 
consistent between the ADE-4200/ADW-4200 and the 
workstations.