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Chapter 30 Outbound Trunk Group
ISG50 User’s Guide
494
DID (Direct Inward Dialing) settings. In the the Outbound Trunk Group configuration screen, 
select a trusted peer trunk and click the Auto-Attendant icon to view the screen as shown.
Figure 316   
Trusted Peer Auto Attendant and DDI Setup
Each field is described in the following table.
Table 170   
Trusted Peer Auto Attendant and DDI Setup
LABEL
DESCRIPTION
Auto-Attendant 
Setting
Apply AA
Select an Auto-Attendant or ACD skill profile used for the calls incoming through this 
outbound line trunk.
Select default to forward all incoming calls on this outbound line group according to each 
extension’s settings.
Select ACD if you want to forward all incoming calls on this outbound line group to the 
group of agents associated with a specific skill name.
Select FAX if you want to forward all incoming calls on this outbound line group to a fax 
machine located at a specific extension. 
Select Extension if you want to directly forward all incoming calls through this outbound 
line group to an extension.
Skill
This field displays if you select ACD in the Apply AA field. Select the skill name of the 
agents to associate with this outbound line trunk.
Extension 
Number for Fax
This field is only available if you select FAX in the Apply AA field. Type the extension of 
the Fax machine you want to forward calls to. 
Extension 
Number
This field is only available if you select Extension in the Apply AA field. Type an 
extension you want to forward calls to. 
DDI/DID Mapping 
Setting
Option
Select DDI/DID to map a dialed number through this outbound line group to an 
extension or direct it to the auto attendant for incoming calls.
Select Direct to forward all incoming calls through this outbound line group directly to 
their called numbers.