Siemens 2000 ユーザーズマニュアル

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Using Other Team Functions
101
Step by Step
Uniform Call Distribution (UCD)
If this function has been configured (contact your ser-
vice personnel), you belong to a group of users (agents) 
to whom calls are distributed.
An incoming call is always assigned to the agent who 
has had the longest break without a call.
Logging on and off at the beginning and end of your 
shift:
Press the key. The LED lights up.
>
 
 
:
Select and confirm
1
.
 
:
Confirm.
or
 
:
or
qhde
 or 
rhde
Enter the code for "Log on" or "Log off".
o
To log on, enter your identification number ("Agent:"). 
Contact your service personnel to find out what it is.
Logging on and off during your shift:
Press the key. The LED lights up.
>
 
 
:
Select and confirm
.
>
 
 
:
Confirm.
or
 
:
or
rhdf
 or 
qhdf
Enter the code for "Not available" or "Available".
Program/Service
UCD?
*
401=Log on?
#401=Log off?
Program/Service
UCD?
#402=Not available?
*
402=Available?