Ericsson SP4900HDR ユーザーズマニュアル

Your print has gaps or 
appears faint.

◗ Check the expiration date printed on each of the ink cartridges. If the 

cartridge is too old, replace it as described on page 126. 

◗ Make sure the Media Type setting in the printer software is correct.
◗ Run a nozzle check and cleaning cycle (see page 120). 
◗ Check the ink indicators and light and replace ink cartridges if your ink supply 

is low, as described on page 126. (If you replace ink cartridges with the 
printer turned off, the ink indicators will not be accurate.)

◗ The paper thickness setting is not correct for your paper. Use your printer 

software (page 97 for Mac OS X or page 77 for Windows) to choose the 
correct setting. When you’re done printing with a custom paper 
configuration, be sure to return the setting to standard (STD). 

◗ The PLATEN GAP setting is too wide. Use the menu system to change the 

setting to STANDARD, or to NARROW if printing on very thin paper. See 
page 57 for instructions.

Your print appears blurry or 
smeared.

◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper 

thickness setting, drying time, or color density. Use your printer software 
(page 97 for Mac OS X or page 77 for Windows) to choose the correct 
setting. When you’re done printing with a custom paper configuration, be 
sure to return the setting to standard (STD). 

◗ Your paper doesn’t meet the required specifications or wasn’t stored in a 

dry, humidity-free environment. Load new paper.

◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer 

with a soft, clean cloth. See page 141 for cleaning instructions.

◗ Turn off the High Speed setting. See page 86 for instructions.
◗ The PLATEN GAP setting is too narrow. Use the control panel to change the 

setting to WIDE or WIDER. See page 57 for instructions.

◗ Run a nozzle check and cleaning cycle (see page 120).
◗ You may need to uninstall and reinstall the printer driver (see page 163).
◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is 

ON in the control panel menu. This prevents printing beyond the edge of the 
paper and soiling the inside of the printer.