Konica Minolta 2490MF ユーザーズマニュアル

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Solving Problems with Media Misfeeds 
167
Solving Problems with Media Misfeeds
"
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media or original media.
Symptom
Cause
Solution
Several 
sheets go 
through the 
machine 
together.
The front edges of 
the media are not 
even.
Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.
Remove the moist media and replace it 
with new, dry media.
Too much static elec-
tricity is present.
Do not fan transparencies.
Media mis-
feed mes-
sage stays 
on.
Engine cover needs 
to be opened and 
closed again to reset 
the machine.
Open and close the engine cover 
again. 
Some media remains 
misfed in the 
machine.
Recheck the media path and make 
sure that you have removed all of the 
misfed media.
Duplex 
option mis-
feeds.
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.
Use KONICA MINOLTA-approved 
media. See “Specifications” on page 
38
.
Also, refer to printer. konicaminolta. 
com for a complete list of currently 
approved media.
Plain paper, recycled paper can be 
autoduplexed if the duplex option is 
installed and the media type is set 
properly in the driver. See “Specifica-
tions” on page 38
.
Make sure that you have not mixed 
media types in Tray 1.
Do not duplex, envelopes, labels, letter 
head, postcards, thick stock, glossy 
media, or transparencies.
Media is still being 
misfed.
Recheck the media path inside the 
duplex option and make sure that you 
have removed all of the misfed media.