Zebra Technologies P1013372-001 REV. A ユーザーズマニュアル

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Zebra ZXP Series 8 Card Printer with Laminator
P1013372-001 Rev. A 
Troubleshooting
OCP Error Messages
OCP Error Messages
 ERROR MESSAGE
POSSIBLE CAUSE
POSSIBLE SOLUTION
BOTTOM LAMINATE FEED 
• Bottom laminate cartridge is not 
installed properly.
• Cartridge is not removed when that 
side of the card is not being laminated.
• Remove, reposition, and re-install the 
bottom laminate cartridge.
• Remove the bottom laminate 
cartridge.
BOTTOM LAMINATE OUT
The bottom laminate has run out.
Load new roll of laminate.
BOTTOM LAMINATE 
REGISTRATION 
• Improperly prepared registered 
laminate.
• Media misfeed.
• Patch length improperly set.
• Unexpected end of laminate roll 
detected.
Remove and recut laminate in the 
center of the index notch, re-install, 
and retry.
CARD CLEAN ERROR 
• Faulty Card Cleaning Roller (if error 
during single card feed.
• Faulty Card Cleaning Cartridge (if 
cards fed from Input Hopper).
Replace the Card Cleaning Roller or 
Card Cleaning Cartridge, as 
appropriate.
CARD EJECT ERROR
Card from previous job is stuck in the 
exit area.
Remove the card from the exit area.
CARD FEED ERROR
Card is jammed in Input Hopper.
a. Clear the card jam in the Input 
Hopper, and re-seat the Input 
Hopper.
b. Ensure that cards are not stuck 
together and that they are the correct 
thickness (30 - 40 mil).
CARD JAM 
Card is jammed in Card Transport or 
Transfer Station.
Check the card path:
a. Idler Roller Assembly (open door).
b. Transfer Station (rotate the eject 
roller CCW).
c. Check printer-to-laminator area for a 
jammed card.
CARD NOT DETECTED 
Card did not reach card sensor or is 
jammed in Input Hopper or 
Card Transport.
a. Clear the card jam in the Input 
Hopper, and re-seat the Input 
Hopper.
b. Ensure that cards are not stuck 
together and that they are the correct 
thickness.
c. Check Idler Roller Assembly 
(open door).
CARD NOT INSERTED 
Card was not fed into Single Card 
Feed Slot within nominal 30-second 
period.
Retry and feed card into the Single Card 
Feed Slot, or cancel the operation.
CONTACT READ ERROR 
• Faulty card.
• Incorrect card orientation.
• Incorrect Mode or Protocol setting.
• Faulty reader.
• Try another card.
• Try another card (check orientation).
• Correct the Mode or Protocol setting.
• Contact Zebra Technical Support.