Zebra Technologies 105SL ユーザーズマニュアル

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84
105SL User Guide
6/4/2004 11342L Rev. 8
Troubleshooting
Communications
Communications
 identifies problems with communications, the possible causes, and the recommended 
solutions.
Table 13 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was 
sent to the printer but 
not recognized. The 
DATA light does not 
flash.
The communication parameters 
are incorrect.
Check the printer driver or software 
communications settings (if applicable).
Check the printer host port setting via the front 
panel (see 
). Select the port that matches the 
one being used by the host computer.
Ensure you are using the correct communication 
cable. See 
Via the front panel, check the protocol setting. It 
should be set to NONE. See 
.
Ensure that the correct driver is being used, if 
applicable.
A label format was 
sent to the printer. 
Several labels print, 
then the printer skips, 
misplaces, misses, or 
distorts the image on 
the label.
The host computer is set to EPP 
parallel communications.
Change the settings on the host computer to 
standard parallel communications.
The serial communication 
settings are incorrect.
Ensure that the flow control settings match.
Check the communication cable length. See 
Check the printer driver or software 
communications settings (if applicable).
A label format was 
sent to the printer but 
not recognized. The 
DATA light flashes but 
no printing occurs.
The prefix and delimiter 
characters set in the printer do 
not match the ones in the label 
format.
Verify the prefix and delimiter characters. See 
 an
Incorrect data is being sent to the 
printer.
Ensure that ZPL is being used.
Check the communication settings on the host 
computer. Ensure that they match the printer 
settings.
The printer fails to 
calibrate or detect the 
top of the label.
The printer was not calibrated for 
the label being used.
Perform the calibration procedure in 
The printer is configured for 
continuous media.
Set the media type to non-continuous media.
The driver or software 
configuration is not set correctly.
As driver or software settings produce ZPL 
commands that can overwrite the printer 
configuration, check the driver or software media-
related setting.